Welcome to Track and Claim

Welcome to Track and Claim! These Terms and Conditions ("Terms") govern your use of our website, services, and mobile application designed to help users report, track, and claim lost or found items.

By accessing or using Track and Claim, you agree to these Terms. If you do not agree, you may not use our services.

1. About Track and Claim

Track and Claim is a community-driven platform for reporting and recovering lost or found items across multiple categories such as electronics, personal accessories, vehicles, pets, documents, jewelry, and more.

2. User Responsibilities

By using our platform, you agree to:

• Provide accurate and truthful information when posting lost or found items.
• Not claim items that do not belong to you.
• Be respectful and cooperative when communicating with other users.
• Report any suspicious activity to our support team.

3. Categories of Lost & Found Items

You can post or search for items in categories such as:

• Electronics & Mobiles: Phones, laptops, tablets, cameras, etc.
• Personal Accessories: Wallets, keys, sunglasses, watches, etc.
• Vehicles: Cars, bikes, bicycles, etc.
• Pets: Lost dogs, cats, birds, etc.
• Documents: IDs, passports, licenses, certificates, etc.
• Jewelry & Valuables: Rings, necklaces, or other expensive items.
• Others: Any other items not covered above.

4. Ownership Verification

Track and Claim is not responsible for verifying item ownership.

• Claimants must provide proof of ownership (photos, receipts, serial numbers, etc.).
• Disputes between users are not handled by Track and Claim, but we may mediate in case of reported misuse.

5. Prohibited Activities

You must not:

• Post fake or misleading listings.
• Use the platform to engage in fraud, theft, or illegal transactions.
• Upload offensive, harmful, or copyrighted content.

6. Privacy & Security

• Your personal data (contact information, email, etc.) is handled according to our Privacy Policy.
• Avoid sharing sensitive information publicly in item descriptions.

7. Limitation of Liability

• Track and Claim is only a connecting platform.
• We are not responsible for the recovery or loss of items, nor for disputes between users.
• Any financial transactions or agreements made between users are at their own risk.

8. Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent activity.

9. Changes to Terms

We may modify these Terms at any time. Updates will be reflected with a “Last Updated” date. Continuing to use the platform after changes means you accept the new Terms.

10. Contact Us

If you have any questions or concerns, please contact us:

Email: [email protected]
Phone: 7073711663