Finding a match for your lost item is a great feeling! However, the final step — the physical handover — requires caution. Whether you are returning an item or claiming one, please follow these Safety First guidelines.

Meet in Public Places

Never agree to meet in a secluded area, a private residence, or late at night. The safest places for a handover include:

• Local Police Stations
• Busy Metro Stations or Bus Stops
• Shopping Malls or Cafés with CCTV cameras

Inspect Before You Leave

For Owners:

Check the item carefully to ensure it is truly yours and that it is in the condition you expect before leaving the meeting location.

For Finders:

Ask the claimant to provide proof of ownership before handing over the item. This could include an old photo of the item, a purchase receipt, or unlocking a mobile phone using the correct password.

Bring a Buddy

Whenever possible, take a friend or family member with you when meeting someone for an item handover. There is safety in numbers.

Note: Track and Claim is a platform designed to connect users who have lost or found items. We do not facilitate payments or shipping directly. Any financial transaction or courier arrangement between users is done at their own risk.