Track and Claim (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, and mobile application (collectively, the “Platform”).

By using our Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name, email address, phone number
• Account login credentials
• Profile information (e.g., profile picture, bio)

b. Item Information:

• Details of lost or found items you report
• Photos, descriptions, and location data related to items

c. Usage Information:

• IP address, device type, browser type, operating system
• Pages visited, search queries, and interaction with the Platform

d. Communication Data:

• Messages you send to other users through the Platform
• Emails or support requests sent to us

2. How We Use Your Information

We use your information to:

• Provide and maintain the Platform
• Enable reporting, tracking, and claiming of lost and found items
• Communicate with you regarding your account or items
• Improve our Platform, services, and features
• Monitor for fraudulent or suspicious activity
• Comply with legal obligations

3. Sharing Your Information

We will not sell, trade, or rent your personal information. We may share information in the following cases:

• With other users: When you report lost or found items, certain information (name, contact details, item details) may be visible to relevant users.
• Service providers: We may share information with third-party vendors that support the Platform (e.g., hosting, analytics, customer support).
• Legal requirements: If required by law, court order, or legal process.

4. Data Retention

We retain your information as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

5. Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access, update, or correct your personal information
• Request deletion of your personal information
• Object to or restrict processing of your data
• Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review the privacy policies of those third-party websites.

8. Children’s Privacy

The Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected in the “Last Updated” date. Continued use of the Platform after changes constitutes acceptance of the updated policy.

10. Advertising & Google AdSense

We use Google AdSense, a third-party advertising service, to display advertisements on our Platform.

Google and its partners may use cookies, web beacons, or similar technologies to serve ads based on users’ visits to this and other websites.

How Google Uses Data

• Google uses advertising cookies (including the DoubleClick cookie) to show ads that are relevant to users.
• These cookies enable Google and its partners to serve ads based on a user's visit to Track and Claim and other websites on the Internet.

Your Choices

• Users may opt out of personalized advertising by visiting: https://adssettings.google.com
• Users can learn more about how Google uses data from sites that use its services at: https://policies.google.com/technologies/ads

Advertising Disclaimer

• Track and Claim does not control the content of third-party advertisements.
• We do not endorse advertised products or services unless explicitly stated.
• Any interaction with advertisers is solely between the user and the advertiser.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Phone: 7073711663